If you’re searching for the best ways how to remove a negative wedding business review from Google, I have some tough news to share with you.
Removing a fake or negative Google review is not easy and in most situations, can never be done.
However, in this article, I’m going to share a couple of ways how to remove a negative wedding business review from Google.
How to Delete Fake and Malicious Bridal Reviews From Google
Unfortunately, it’s not easy to delete fake or malicious bridal reviews from Google, and for good reason.
If a wedding business is underperforming or offering shoddy workmanship or services, the public should be able to see those reviews.
However, sometimes, the bridal reviews that you see on Google for a wedding venue or wedding business are actually fake. Malicious bridal reviews are prevalent online because of the overwhelming competition for some wedding categories.
It’s easy for someone to create a fake profile and then make up a fake review to purposely cause harm and damage the credibility of their rival wedding business owners.
This leads me to the following question:
Should You Disable Wedding Reviews on Google?
There are several reasons why you should use Google Reviews for your wedding business, but if someone has left a negative or fake review, it could massively impact your reputation and the credibility of your business.
In my opinion, the wedding industry is a torrent space! Bridal couples are already on the edge as they plan and prepare for the biggest day of their lives and so, it is a breeding ground for high-pressure negativity.
I’ve seen it countless times when a bride or a groom has rushed to leave a Google review about a wedding venue or a wedding vendor in the heat of the moment, only to regret their actions once they’ve had a chance to unwind and review the situation.
Oftentimes, it’s not even the bridal couples leaving the bad review on your wedding business Google profile, it’s a family member or a close friend.
For this reason, I’m against the idea of having Google Reviews active however if you want to use Google Maps, you don’t have a choice as it’s part of the package!
I suggest asking bridal couples for reviews and testimonials directly. You can do this after the wedding when they’ve had a chance to unpack their whole experience.
Does Your Wedding Business Need More Negative Reviews?
Neil Patel, a leading marketing specialist, thinks it’s a good idea to have a couple of negative reviews on your Google Business Profile and I just happen to agree with him.
If you’re going to keep Google Reviews going on your wedding business profile page, a lower score will actually help your business’s authenticity and credibility factor.
Five-star Google Review profiles look fake in some people’s eyes and oftentimes, bridal couples will feel more comfortable with wedding vendors and wedding venues that show realistic review scores on their Google business profile.
Obviously, if you’ve only got one or two reviews on your profile, and half of them are negative, that won’t look too good for your business, but if you have hundreds of quality reviews, one or two negative ones won’t hurt.
How to Handle a Negative Google Review for Your Wedding Company or Wedding Venue
Firstly, you will need to get some air and breathing space. So many business owners react negatively at the moment and regret their actions afterward.
My advice is to grab a drink, call a good friend in the industry, and gather some further research on the topic.
Did any other vendors or venues get a negative review or was it just your wedding company?
Once you’ve gathered all the facts and calmed down from your initial disappointment and negative reaction, now you can move forward in a calm and purposeful manner.
3 Ways to Get a Negative Google Review Removed
There are 3 options for those of you looking at how to remove a negative wedding business review from Google:
- Request Google to remove the negative Google Review. Bear in mind, that this will only work out in your favor if the negative review falls under Google’s guidelines.
- Ask the person that left the negative review to remove it. Again, this will not be easy if the person that left the review truly feels this way about your wedding business and the service they received from your wedding company.
- Delete your Google Business Profile.
How to Remove a Negative Wedding Business Review From Google Conclusion
As mentioned above in this article, it is not easy to remove a negative wedding business review from Google.
Google uses a unique detection system to remove reviews that are probably spam.
These measures can ensure the reviews the public sees on a business profile are authentic, relevant, and useful. Some legitimate reviews may be inadvertently removed.
One of the easiest ways is to reach out to the person that left the review and ask them to remove it.
This can be difficult if you’re relationship has been compromised but if you deal with the situation in a positive and understanding way, offering your sincere apologies, they may follow through with your request.
Other times, you will just need to reply to the negative review in the best way possible to ensure you leave a good impression on any other bridal couples that are looking at your reviews before booking your services or buying your products.
Google is an awesome tool for every wedding business. I have several articles on this blog for wedding pros looking for ways to improve their Google Ranking.
Here’s an insightful article about how to outrank your wedding business competitors on Google Maps.
Until the next time,
